Started Windows OS in Safe mode with Networking.
Is there a particular thing you do which will trigger a non responsive whilst in Offline mode?Ĭlicking on the two black screen icon will get you back to 'online' mode. Please perform various tests accessing different parts of TB and note the results.ĭo you get non responsive if you are using Thunderbird in 'Offline' mode?
You will not be able to download or send emails, but you will be able to select folders, emails, access Account settings and Options, Write emails and use 'Send Later' to put them in the Outbox. It will change to two black screen icon = offline. Now please perform these tests, in the order stated and provide feedback on each test.Įither : 'File' > 'Offline' > 'Work Offline'Ĭlick on the two blue screen icon located far left in Status Bar. If you are running 'BitDefender' make sure it is the only Anti-Virus product running.Īfter setting updates to occur when you specify.Īfter setting up 'Bitdefender' to exclude Thunderbird folders and not scan incoming and outgoing mail.Īfter ensuring only 'BitDefender' was the only working AV and Windows own Defender is not running as well. Switching off 'BitDefender' may not provide the results you expect you may discover that Windows own 'Defender' has now switched on. 'BitDefender' also needs settings to stop scanning incoming/outgoing mail. 'BitDefender' needs exclusions to be set to not scan any Thunderbird folder on startup, that means both the Program and your Profile folder.
Windows OS, Adobe, java etc performing updates in the background will always get a not reponding on my computer, so I set the updates to notify me but not install until I'm ready. There are various things that can cause any program to not respond.
I was trying to say the collector of mail like "outlook" "thunderbird " "" etc my appologies if I did not know the correct technical term for this type of service. when I mentioned my "email provider" I obviously must have used the wrong title. I've tried starting windows and Thunderbird in safe mode as well as switching off my anti virus. Try to start '''Windows''' in safe mode with networking enabled. Maybe it's just a setting that needs changing, (hopefully). I was trying to say the collector of mail like "outlook" "thunderbird " " " etc my appologies if I did not know the correct technical term for this type of service. you are so aggressive and dissmissive at the same time. But how is your email provider related to Thunderbird? If I don't find a real solution soon I will be forced to try another email provider, Still in Windows safe mode, start Thunderbird in safe mode. Try to start Windows in safe mode with networking enabled. Including switching off the AV Bitdefender I've been all over the internet and tried every "solution"